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Legal Disclaimer
Quality of Service
The website http://answersplease.dc.gov will make every effort to ensure that those searching for information are informed of appropriate and quality services to meet their identified needs. However, http://answersplease.dc.gov is not liable for organizations or programs contained in the resource directory that provide faulty services. If any party files a complaint about any organization contained in the resource database, http://answersplease.dc.gov will:
- Inform the user of the appropriate organization, other than Answers, Please!, that may provide assistance in handling the complaint.
- Note the complaint, and, if a significant number of similar and serious complaints are received about an organization, http://answersplease.dc.gov will remove the listing from the resource database. Prior to removing any listings from the resource database, an http://answersplease.dc.gov specialist will investigate the complaint using the methods described in the section entitled Questionable Practices. http://answersplease.dc.gov may also inform the organization for which the complaints were received of the nature of the complaints. All complaints will remain anonymous. However, http://answersplease.dc.gov holds no responsibility for ensuring that organizations respond to or remedy complaints.
 
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